01 — Overview
What the triage system is: the classifier, linker, stager, and gatekeeper between incoming evidence and governed promotion.
What Is Triage
Triage is the cognitive intake and classification boundary between incoming evidence/AI output and the governed organizational-memory promotion path.
Triage is:
- the classifier — it determines what something is
- the linker — it connects evidence to known entities
- the stager — it prepares candidates for human review
- the gatekeeper — it blocks low-quality or conflicting material
Triage is NOT:
- the owner of canonical truth
- a canonical writer
- an authority grantor
- a promotion engine
Why Triage Exists
Without triage, every AI output, every conversation, every connector event would flow directly into organizational memory. The result would be noise — duplicates, conflicts, stale data, low-confidence claims all treated as truth.
Triage exists to:
- Filter — reject spam, low-confidence, and irrelevant material
- Classify — categorize evidence by type, domain, and sensitivity
- Link — connect new evidence to existing entities and work
- Deduplicate — identify conflicts with canonical truth
- Stage — prepare candidates for governed human review
- Audit — emit a durable trail of every classification decision
The Canonical Law
Triage classifies. Governance decides. The Pipeline promotes. Spine owns organizational memory. Twin consumes the governed result.
This sentence defines the four responsibilities:
| Responsibility | Owner | What It Does |
|---|---|---|
| Classify | Triage | Determines what the evidence is, links it, evaluates quality |
| Decide | Governance (Human) | Approves, rejects, or defers the candidate |
| Promote | Pipeline | Writes approved candidates to canonical organizational memory |
| Own | Spine | Stores and serves organizational memory as governed truth |
Triage and the Two-Path Architecture
Triage operates at the boundary between the User Path (human experience) and the System Path (operational pipeline).
System Path — Where Triage Runs
On the System Path, triage is the classification and staging phase of the pipeline:
Intake → Load → Normalize → Resolve Identity → Thread Events → Triage → Contextualize → Project → OODA → Governance → Execute → Reconcile
The System Path handles the mechanical work:
- Classifying incoming evidence by type, domain, and sensitivity
- Linking evidence to canonical entities
- Deduplicating against existing memory
- Staging candidates for human review
- Emitting audit trails
User Path — Where Triage Is Decided
On the User Path, triage is the governance touchpoint. The human sees candidates in the Triage Inbox and decides:
Enter → Discover → Understand → Contextualize → DECIDE (approve/reject/defer) → Act → Review → Continue
The User Path handles the human judgment:
- Reviewing candidates with full context
- Approving, rejecting, or deferring
- Seeing the impact of decisions on organizational memory
- Moving on with continuity intact
The Boundary
Triage is the handoff point between paths:
| Path | Triage Role | What Happens |
|---|---|---|
| System Path | Classifier + Stager | Mechanical: classify, link, dedup, stage, audit |
| User Path | Governance Touchpoint | Human: review, decide, approve/reject/defer |
| Both | Boundary | Candidates flow from System to User; decisions flow from User to System |
The System Path never writes canonical memory. The User Path never classifies. Neither path can bypass the other.
Relationship to Flow C
Triage is the intake boundary for Flow C — the AI reasoning pipeline. Flow C NEVER writes directly to Spine. All AI-generated content goes through:
AI Source → Triage (System Path) → Staging → Governance Review (User Path) → Promotion → Org Memory
Memory Scopes
Triage operates at the boundary between evidence and truth:
| Scope | What It Is | Triage's Role |
|---|---|---|
| Personal | Private user memory | Never triaged — owner-controlled |
| Conversational | Session/thread working memory | Evidence source for triage |
| Agent | Agent/Twin working memory | Evidence source for triage |
| Organizational staging | Candidate for org memory | Triage writes here |
| Organizational published | Approved tenant-wide truth | Pipeline writes here (never triage) |
Key Principle
AI may propose organizational memory; only the governed promotion path can publish it.
High confidence does not authorize promotion. Confidence describes evidence quality — it is an input to human judgement, never a substitute for it.