00 — Vision & Doctrine

Extracted from: IntegrateWise Platform Specification Suite
Region: first_pass
Original line: 510
Lines: 25 | Chars: 1,688
Status: Raw extraction — requires review and canonicalization

00 — Vision & Doctrine
0.1 Mission
IntegrateWise is the persona-shaped operating system that sits between third-party AI assistants (ChatGPT, Claude, Perplexity, future agents) and the human systems of record (CRM, ERP, ITSM, support, finance). It converts distribution traffic into tenant truth, then operates a Twin on that truth.

0.2 Doctrines
Distribution is ingress — every AI assistant marketplace is a tenant-acquisition channel.
Truth you own — the Spine is canonical; AI tools are projections.
AI you rent — the LLM provider is plumbable (Cloudflare AI Gateway); no vendor lock.
Approval in between — every write that crosses a system boundary passes through the Governance Engine.
One capability, every surface — the same cap_id resolves identically in Workbench, Twin, Chat, CLI, Slack, Mobile.
Continuity over asking — the Spine is the source of context; the Twin never re-asks.
Persona barrier — tenant_spine_config.industry × department defines the visible universe; users cannot pivot roles by widening scope.
Hard gates are non-negotiable — Soft-sync defaulting, 5-minute first-data-load, promotion-queue human approval.
0.3 Non-goals
Replacing systems of record.
Becoming a data lake.
Hosting a general-purpose LLM.
Operating without a human-in-the-loop for high-governance writes.
0.4 Audience map
Reader Required docs
New engineer 02 Spine, 03 Workspace, 06 Twin, 08 Connector, 19 API Contracts
Persona / product 00 Doctrine, 04 Projection, 05 Capability, 13 Marketplace
Operator 14 Security, 15 Deployment, 16 Observability, 20 Runbooks
External developer 17 SDKs, 18 Design System, 13 Marketplace
Executive 00 Vision, 02 Spine (data-shape), 13 Marketplace (revenue)