Unclassified

02 — Workbench Information Architecture

Navigation order

IW
├── Home
├── My Work
├── Communications
├── Personal
├── Work
├── Platform
└── Administration

Daily work must remain above platform management.

Home

Route: /app/home

Shows daily priorities, active work, recent items, approvals, notifications, meetings, activation issues, and small contextual Twin signals.

My Work

Base route: /app/my-work

Inbox
Tasks
My Queue
Approvals
Notifications
Recent Work
Favorites

These surfaces aggregate work assigned to the user regardless of source system or department.

Communications

Base route: /app/communications

Activity Feed
Email
Calendar
Meetings
Chat
Calls
Shared Documents

Each communication item may link to accounts, projects, tasks, documents, meetings, and proposals.

Personal

Base route: /app/personal

Notes
Knowledge Base
Brainstorming Sessions
Activity
Finance Manager

Personal surfaces default to private or user-scoped local state. Promotion into shared or canonical state must be represented as a proposal.

Work

Base route: /app/work/:department/:view

Work is generated from role, department, industry, tenant configuration, and permissions. It must list every valid resolved view for the assigned department.

Example:

Work
└── Account Success
    ├── Portfolio
    ├── Accounts
    ├── Renewals
    ├── Risks
    ├── Adoption
    ├── Escalations
    ├── Success Plans
    ├── QBRs
    ├── Health
    └── Expansion

The actual labels and component mapping must come from the repository inventory.

Platform

Base route: /app/platform

Available to authorized users:

Integration Manager
Connector Marketplace
Activation Hub
Capability Manager
Knowledge
Memory & Continuity
Automation
Pipelines
Governance

Customer Zero or platform-operator additions:

MCP Pool
AI Models
Agents
Spine Network
Observability
Deployments

Administration

Base route: /app/admin

Organizations
Users
Roles
Permissions
Audit
Billing
Deployments
API Keys
Security

Administration is permission-filtered and collapsed by default.

Sidebar behavior

Work is expanded by default.
Platform and Administration are collapsed by default.
Only authorized entries are rendered.
Active nested routes keep their parent expanded.
Work navigation is scrollable when many views exist.
Mobile uses an off-canvas drawer with nested Work navigation.
Workspace and role switching appears near the sidebar header.

Status indicators

Navigation entries may display unread counts, approval counts, running states, warnings, failures, restrictions, or Twin recommendations. Indicators must represent local demo state accurately and must not imply a backend event occurred.