{"slug":"developers/02_WORKBENCH_INFORMATION_ARCHITECTURE","title":"02 — Workbench Information Architecture","section":"developers","sectionLabel":"Developers","status":"unclassified","type":"document","path":"developers/02_WORKBENCH_INFORMATION_ARCHITECTURE.mdx","bytes":2944,"description":null,"updated":null,"source":"integratewise/Integratewise-docs-wiki","content":"\n## Navigation order\n\n```text\nIW\n├── Home\n├── My Work\n├── Communications\n├── Personal\n├── Work\n├── Platform\n└── Administration\n```\n\nDaily work must remain above platform management.\n\n## Home\n\nRoute: `/app/home`\n\nShows daily priorities, active work, recent items, approvals, notifications, meetings, activation issues, and small contextual Twin signals.\n\n## My Work\n\nBase route: `/app/my-work`\n\n- Inbox\n- Tasks\n- My Queue\n- Approvals\n- Notifications\n- Recent Work\n- Favorites\n\nThese surfaces aggregate work assigned to the user regardless of source system or department.\n\n## Communications\n\nBase route: `/app/communications`\n\n- Activity Feed\n- Email\n- Calendar\n- Meetings\n- Chat\n- Calls\n- Shared Documents\n\nEach communication item may link to accounts, projects, tasks, documents, meetings, and proposals.\n\n## Personal\n\nBase route: `/app/personal`\n\n- Notes\n- Knowledge Base\n- Brainstorming Sessions\n- Activity\n- Finance Manager\n\nPersonal surfaces default to private or user-scoped local state. Promotion into shared or canonical state must be represented as a proposal.\n\n## Work\n\nBase route: `/app/work/:department/:view`\n\nWork is generated from role, department, industry, tenant configuration, and permissions. It must list every valid resolved view for the assigned department.\n\nExample:\n\n```text\nWork\n└── Account Success\n    ├── Portfolio\n    ├── Accounts\n    ├── Renewals\n    ├── Risks\n    ├── Adoption\n    ├── Escalations\n    ├── Success Plans\n    ├── QBRs\n    ├── Health\n    └── Expansion\n```\n\nThe actual labels and component mapping must come from the repository inventory.\n\n## Platform\n\nBase route: `/app/platform`\n\nAvailable to authorized users:\n\n- Integration Manager\n- Connector Marketplace\n- Activation Hub\n- Capability Manager\n- Knowledge\n- Memory & Continuity\n- Automation\n- Pipelines\n- Governance\n\nCustomer Zero or platform-operator additions:\n\n- MCP Pool\n- AI Models\n- Agents\n- Spine Network\n- Observability\n- Deployments\n\n## Administration\n\nBase route: `/app/admin`\n\n- Organizations\n- Users\n- Roles\n- Permissions\n- Audit\n- Billing\n- Deployments\n- API Keys\n- Security\n\nAdministration is permission-filtered and collapsed by default.\n\n## Sidebar behavior\n\n- Work is expanded by default.\n- Platform and Administration are collapsed by default.\n- Only authorized entries are rendered.\n- Active nested routes keep their parent expanded.\n- Work navigation is scrollable when many views exist.\n- Mobile uses an off-canvas drawer with nested Work navigation.\n- Workspace and role switching appears near the sidebar header.\n\n## Status indicators\n\nNavigation entries may display unread counts, approval counts, running states, warnings, failures, restrictions, or Twin recommendations. Indicators must represent local demo state accurately and must not imply a backend event occurred.\n"}